Effective Date: 04-20-2025

Introduction

At 9506-0927 Quebec Inc. DBA Kavioai Marketing ("we," "us," or "our"), we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy details our practices regarding the collection, use, and protection of your data, ensuring transparency and trust in our handling of your information.

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1. Information We Collect

We may collect the following types of information:

-Personal Data: Name, email, phone number, and other identifiers.

-Mobile Information: Device details, carrier, and SMS/MMS interaction data.

-Usage Data: Website activity, cookies, and analytics.

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2. How We Use Your Information

Your information is used to:

- Provide and improve our services.

- Respond to inquiries and support requests.

- Comply with legal obligations.

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3. How We Disclose Your Information

We may disclose your information in the following cases:

-Subcontractors: To service providers assisting with customer support, IT, or operations.

-Legal Requirements: To comply with laws, court orders, or government requests.

-Business Transfers: In mergers, acquisitions, or asset sales (with confidentiality safeguards).

Disclaimer:

All the above categories exclude text messaging originator opt-in data and consent; this information will not be disclosed to any external entities, excluding aggregators and providers of the Text Message services.

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4. Mobile Information & Text Messaging

If you have opted in to receive SMS/text messages from us, we are committed to protecting your privacy regarding these communications:

No Data Sharing: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver the SMS service.

Marketing Restrictions: our mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes.

Limited Use: Your SMS opt-in data will only be used for the specific purposes you have consented to, such as appointment reminders, event notifications, receipts, customer service updates, and promotional messages you’ve explicitly opted into.

Opt-Out Control: You can stop receiving text messages at any time by texting “STOP” to our shortcode. Upon doing so, we will confirm your opt-out status via SMS and will cease sending you text messages

Compliance Statement:

No mobile information will be disclosed with external entities/affiliates for marketing/promotional purposes. Information disclosure to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be disclosed to any external entities, excluding aggregators and providers of the Text Message services.

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5. Data Security

We implement technical and organizational measures to protect your information from unauthorized access or breaches.

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6. Your Rights

You may:

- Request access to or deletion of your data.

- Opt out of text messaging at any time (reply STOP).

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7. Policy Updates

We may update this policy periodically. Changes will be posted at [

https://kavioai.com/privacy-policy

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8. Contact Us

For questions or requests, contact:

Address : 3 Robert Speck Parkway, Mississauga, ON L4Z 2G5, Canada

Phone: +1 438-806-9898

Email : [email protected]